Gravity is a good Seattle processor. It's still one company quoting you one rate.
Gravity Payments has earned real respect around here for service and for how it treats people. This page isn't a knock on that. It's about the difference between one processor giving you its rate and a broker making processors compete for yours.
Compare against my real numbersWhere Gravity Payments shines
A real Seattle name
Gravity is local to the Puget Sound and well known here. For a Seattle business, there's genuine value in a processor with roots in your own region.
A service reputation
Gravity built its brand on treating customers and staff well. That reputation is earned, and support that answers matters in this business.
Direct and established
It's a settled, direct processor, not a fly-by-night reseller. You know who you're dealing with.
Where the broker wins
Bid, not one quote
Gravity quotes you Gravity's rate. A broker puts your volume in front of multiple processors and lets them compete. That competition is where the savings live, and it's the part one company can't give you.
Dual pricing that removes the fee
A good rate still leaves a fee on your P&L. Set up right, dual pricing can take the processing cost off your side entirely. That's a bigger swing than shaving a few basis points.
Free terminals on accounts we open
Hardware comes free on accounts we set up. No monthly rental math tacked onto your statement.
Local Federal Way support
Our support is a phone number in Federal Way, and no long lock-in holds you if it ever stops being worth it. You keep the leverage to move.
Keep Gravity if the local relationship and the service are what you're buying, and the rate already sits right. A broker wins when you'd rather have processors bid for your volume, or want dual pricing to take the fee away entirely. Put a statement next to a bid and the number decides it.
Compare your next step
- Ways to lower your processing fees
What a broker changes that a flat-rate app does not.
- Dual pricing for counter sales
Posted cash and card prices can fit a growing counter business.
- What our clients say
Real Seattle-Tacoma businesses we work with.
- Get a free rate analysis
See your real numbers before you decide anything.
Fair questions
Is Gravity Payments a bad processor?
No. It's a respected local company with a real service reputation. This is about the pricing model. One processor quotes its own rate; a broker makes several compete for yours.
Why would a broker beat a direct processor's rate?
A direct processor quotes the rate it wants. A broker brings processors volume across many merchants, so they bid to win it. That competition is leverage a single shop doesn't have.
What is dual pricing, and can Gravity do it?
Dual pricing shows a card price and a cash price so the card fee is covered at the register. Set up right on our accounts, it can take the processing cost off your books entirely. Ask Gravity what their program allows and compare.
How do I actually know which is cheaper?
One month of statements. Bring your current Gravity statement and we'll put a bid next to it, line by line. If Gravity already wins, we'll tell you.