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Northwest Payment Brokers
Our community

Local isn't a tagline. It's who we are.

Northwest Payment Brokers has worked out of Federal Way since 2010. The same team that reads your statement and installs your gear is the one you'll see volunteering around town. Here are the people behind your rate, and the community we show up for.

The team

The people behind your rate.

Amy Lund founded NWPB in 2010 and still sits down with every client she takes on. She did not build a call center. She built a local team that shows up by name.

David, Sales at Northwest Payment Brokers
David
Sales

Walks owners through the statement read and the switch, in plain language. First year in and already a name in the reviews.

Jaden, Front desk & customer outreach at Northwest Payment Brokers
Jaden
Front desk & customer outreach

The hub of the whole place. The voice you get when you call, and the one who keeps merchants moving through the switch without a snag.

Drew, Technician, install & support at Northwest Payment Brokers
Drew
Technician, install & support

Comes to your counter, installs your gear, and keeps you PCI-compliant. When something breaks, Drew is who shows up.

Amy leads the team. Meet the founder →

Giving back

We work here, so we show up here.

Every year the team volunteers with FW Cares and the community toy drive, from sorting donations to handing out gifts, elf costumes included. The businesses we serve are our neighbors. Being part of the community is not marketing for us. It is the point.

NWPB team volunteering in costume at a local Federal Way holiday event
Tables of wrapped gifts at the FW Cares community toy drive
NWPB volunteers at the FW Cares community event
Handing out gifts at the FW Cares community event
Sorting donations for the community toy drive
NWPB team in holiday costume at the community toy drive
Inside NWPB

A team that likes working together.

The bond is the product. It holds up better when the people behind it actually get along, in the office and out of it.

NWPB team at an axe-throwing team outing
Inside the NWPB office
A team member at the axe-throwing outing

The team shows up in the reviews.

You do not have to take our word for it. The same names show up again and again, for walking merchants through the switch and being there long after the sale.

Read the reviews →
5.0
Across 77 reviews

“Great service, very responsive, and they often go the extra mile even when we don't ask. We've really appreciated having a local presence we can interact with in person.”

See if we can save you money.

One statement. Every fee named. No strings either way.

Questions? Call 253-799-0640 or email info@nwpaymentbrokers.com.