Dues only count if the card actually goes through.
A gym lives or dies on membership billing. Cards expire. Payments fail without a sound. Every quiet failure is a member you train for free. How you set up billing is the whole game.
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What gyms are up against
Failed payments leak revenue
Expired and reissued cards fail without a sound. You need a tool that updates card numbers and retries the charge. Without it, lost members look like a sign-up problem. It is really a billing problem.
Processing tax on every due
3% of every membership, every month, forever. Dues paid by bank draft cost cents instead.
Front desk does retail too
Shakes, gear and day passes need a register that talks to the same account as the dues.
The program fit
Fair questions
How do you stop failed membership payments?
We keep the card on file, update the number when it changes, and retry on a set plan. Most quiet failures fix themselves. The member never knows.
Why ACH for dues?
A $50 membership by card costs you roughly $1.50 every month; by ACH it costs cents. Multiply by your member count and it's real money.
Can members update their own cards?
Yes. Members update their own card online. No phone tag with the front desk.
Does this work with my gym software?
We work with the big gym platforms, or right next to them. Bring yours to the call and we will map it.
What about yearly plans and freezes?
Billing plans handle pauses, part-month charges and yearly plans. It stays clean. Your bookkeeper can match the reports up.
Plug the billing leaks.
One statement, 24 hours, your real number in plain English.